Mariah Carey had included "I'll Be There" as a last-minute addition to her MTV Unplugged setlist, after she had been informed that most acts on the show commonly perform at least one cover. "I'll Be There" was the sixth track on Carey's MTV Unplugged special, taped on March 16, 1992. It was performed as a romantic duet, with Carey singing Michael Jackson's lines and R&B singer Trey Lorenz singing Jermaine Jackson's lines. The program and resulting MTV Unplugged album were produced by Carey and Walter Afanasieff, who played the piano for the performance.
The MTV Unplugged special aired on May 20, 1992, and was a notable success. Carey's record label, Columbia, received many requests to release "I'll Be There" as a single, which had not been planned. A radio edit of the song was created which removed dialogue portions of the performance, and "I'll Be There" was released as a single. In the U.S.,.
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